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SERVICE

Because every detail matters.

At Bici, we believe every ride should be seamless. That’s why our service team is obsessed with keeping your bike at its best.

Our expert mechanics combine technical mastery with a love for cycling. Whether it’s a quick tune-up, a full overhaul, or a custom build, we handle every detail with precision.

With seven fully equipped service bays, we cater to everything from walk-in repairs to intricate custom work. Expect nothing less than meticulous attention—so you can ride with confidence.


Expert Team

Our mechanics aren’t just technicians—they’re cyclists with deep knowledge of high-performance machines.

Specialized Focus

From gravel to road to mountain, we fine-tune every bike to meet your exact needs.

Quality Service

Routine maintenance. Complex repairs. Every job is top-notch to keep you riding at peak performance.


BASIC SERVICE

Starts at $125.00

This package is for bikes in good condition that need fine-tuning and preventative maintenance. This service ensures your bike is safe, smooth, and efficient with targeted adjustments and inspections.

  • Safety Check & Service Assessment – A full inspection of critical components to ensure proper function.
  • Bolt & Bearing Inspection – All bolts, bearings, and pivot points checked for correct torque, wear, and secure installation.
  • Cleaning – Wipe-down of the frame, fork, and wheels, plus a light drivetrain cleaning and re-lubrication.
  • Drivetrain Adjustment – Fine-tuning of shifting, including indexing, derailleur limits, and hanger alignment.
  • Brake Service – Alignment and inspection for wear to ensure reliable braking performance.
  • Wheels & Tires – Minor truing, hub inspection, and inflation to recommended PSI.
  • Final Test Ride – A senior mechanic rides the bike to confirm everything is dialed in and functioning properly.

COMPREHENSIVE SERVICE

Starts at $225.00

For riders looking for a more in-depth tune-up, this package includes everything in the Basic Service, plus additional component overhauls and precision adjustments.

  • Drivetrain Overhaul – All drivetrain components are removed, thoroughly cleaned in a parts wash, re-lubricated, and reinstalled.
  • Wheel Truing & Tensioning – Precision adjustments to spokes for optimal wheel balance and performance.
  • Major Bearing Overhaul – Headset and bottom bracket are cleaned, inspected, and re-greased if necessary.
  • Parts Installation – New drivetrain components are installed at no additional labour cost. Other component installations (such as bar tape or brake pads) receive a 20% discount on labour.

This package is ideal for riders who want their bike feeling refreshed, with a smooth, efficient drivetrain and dialed-in performance.

FULL BIKE BUILD

Starts at $350.00

For riders bringing in a new or custom bike, our expert mechanics will build it from the ground up to exact specifications.

  • Basic New Bike Build – For commuter, road, gravel, or mountain bikes requiring minimal assembly, completed in under 3 hours.
  • Advanced New Bike Build – Designed for performance road, gravel, or mountain bikes that require a full assembly from a bare frame with a provided parts kit. This package covers bikes that can be built within a 3-hour timeframe.

If the build exceeds the 3-hour limit, the hourly shop rate applies. For custom bike builds with Bici, please contact our Rider Support team before booking.


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